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At hiwayhifi.com, we value your privacy. While we need to collect certain information
from you in order to process your orders and make sure we provide essential customer
service to our customers, we do our best to protect your personal information. Please
read this statement to find out how we do that.
PURCHASES
At our website, we allow our visitors to purchase products online. In order to process
the orders, we must collect your full name, address, delivery address (if different),
telephone numbers, email address, and credit card information, including the type of card,
the card number, expiration date, and card holder's name. We make sure that this is
collected and transmitted using secure technology provided by Verisign. It is stored by us
on our secure servers to allow us to process credit card reconciliations, provide customer
service, and handle audits and warranty claims, among other purposes.
As a convenience to our online purchasers, we may also offer them the convenience of being
able to keep their personal information (but not their credit card information) stored in an
online profile or customer account. This will make shopping easier for our repeat customers,
as they will not have to re-enter their information every time they make a purchase. Users who
choose this option will select a password, which will be the only way this information can be
accessed, and they will be able to modify, change, or correct their information at any time.
Customers who want to delete access to their online profiles can do so by calling customer
services on (+44) 020 7535 3275 or email
admin@hiwaygroup.co.uk.
MAILING LIST
We also allow our users to sign up for our mailing list by registering for our mailing list
with their name and email address or by checking the appropriate box when purchasing. Users
can remove their information from our mailing list at any time by sending an email with those
instructions to
admin@hiwaygroup.co.uk. In addition, every email from us will come with
instructions for how to unsubscribe. For customers who have not made an online purchase, this
will also remove their information from our database.
SHARING INFORMATION
We will not disclose any of your personally identifiable information except as necessary to
fulfil your order, or when we have your permission, or under special circumstances, such as
when we believe in good faith that the law requires it. We may share non-personally identifiable
aggregate demographic information with interested third parties.
In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03, we do
not send random marketing emails to personal email addresses (spam). We conform with the
requirements of the Data Protection Act, 1998.
SECURITY
We store all personal information on our password protected secure servers.
COOKIES/OTHER DATA COLLECTION
A cookie is information that is stored by the server on the client side of a client/server
communication. Typically, a cookie records your preferences when using a particular site.
Cookies are commonly used to rotate the banner ads that a site sends so that it doesn't keep
sending the same ad as it sends you a succession of requested pages. They can also be used to
customise pages for you based on your browser type or other information you may have provided
the Web site. Web users must agree to let cookies be saved for them, but, in general, it helps
Web sites to serve users better. Hiwayhifi.com may set cookies in your computer to provide you
a better shopping experience and customised information by saving you time. However you may set
your browser to refuse the cookies automatically or you may manually erase it from your browser.
For our internal purposes, we gather date, time, pages visited, originating search engine, and
IP address of all visitors to our site. We keep this information for our internal security audit
log and systems administration purposes, to help diagnose problems with our server, and to
administer our web site.
LINKS TO OTHER SITES
hiwayhifi.com may link to other sites. We are not responsible for those other sites, and we
advise you to check their privacy policies.
If you have any questions about our privacy policy, please contact us at:
Hiway Hifi Ltd.
318 – 324 Edgware Road
London W2 1DY
Tel: (+44) 020 7535 3275
email: admin@hiwaygroup.co.uk
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